For 12 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT.

Online orders are usually shipped within 2 days of receiving the order. Most orders will be delivered within 5 days after shipment; be aware that this can vary depending on region.

All Tuitionua products are designed and made to the highest quality standards and enjoy one of the lowest defect return rates in the industry. We replace all defective items within the warranty period with proof of purchase. Please see our Warranty page for details.

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We’re sorry to learn you’re not absolutely satisfied with your product. We endeavour to ensure that everything we produce is as pleasurable as it can possibly be, and since all our bodies are different, it can take some time to acclimatise to the unique sensations. Unfortunately, due to the highly intimate nature of our products, we are unable to accept returns once the packaging seal has been broken. We hope you understand that that’s in everybody’s best interest, and our goal is only to keep you, our customers, and our colleagues safe.

Yes. When purchasing online, all of your information will be treated strictly confidential. Please use the digital payment option that is best for you.